Check-in

General rules for web check-in


You can check in for a flight if:

    • you have an e-ticket;
    • You are taking regular flights from airports equipped with “RusLine” check-in system;
    • You do not belong to the following categories of people, such as seriously ill people, passengers on stretchers, passengers with hearing or vision impairment, disabled passengers or in need of oxygen equipment, under-aged passengers, including children and unaccompanied children, passengers with animals, pregnant women.

General rules:

    • The gate number in your boarding pass may be changed. On arrival at the airport please check the gate number of your flight on the information board.
    • If you only have hand luggage, then you may go straight to the Security check and Passenger boarding zone.
    • If you have baggage, then you have to check it in at the registration desk of your flight at the airport. Baggage check-in time is out within 50 minutes before the take-off. Pay attention to the following information: Baggage transportation rules and Excess baggage.
    • If you travel in a group of 9+ people, consult any manager at the check-in desk at the airport.
    • Estimate your arrival time to the airport, so as you can pass all obligatory preflight formalities on time, and for international flights also boundary and customs formalities. Boarding time ends within 25 minutes before the take-off.
    • If you had no chance to print your boarding pass, just address yourself to any check-in desk of your flight at the airport or to a representative of «RusLine» Aviation Company not later than 50 minutes before the take-off.

Departure airports with accessible web check-in


Web check-in on regular flights of the Aviation Company "RusLine" is allowed in the following cities:


Belgorod
Beloyarsky
Vorkuta
Voronezh
Gelendzhik
Ekaterinburg
Ivanovo
Izhevsk
Kazan
Kaliningrad
Kirov
Krasnodar
Kursr
Lipetsk
Vnukovo* (Moscow)
Mineralnye Vody
Nadym
Nizhnevartovsk
Nizhnekamsk
Nizhny Novgorod
Novy Urengoy
Noyabrsk
Nyagan
Penza
Riga
Samara
Saratov
Sochi
St. Petersburg
Simferopol
Syktyvkar
Tambov
Tomsk
Ulyanovsk
Ufa
Elista 
 

* Web check-in for the flights Moscow - Leipzig, Krasnodar-Samsun is not allowed.


Seat choice on board in the front of the aircraft


The services "Seat choice" and "Choice of a comfortable seat" are chargeable and are offered only for the regular flights.


Seat choice on board in the front of the aircraft


1) The "Seat choice" service : 3ab, 4abcd-7abcd, the service costs 300 RUB.*


Please pay attention that the service is NOT AVAILABLE for the following categories of passengers:

    • passengers with animals;
    • disabled passengers who need to be accompanied.

Passengers with babies under 2 y.o. may only check in for the seats in the row C in order to provide air carriage security.


2) The service "Choice of a comfortable seat": 8abcd (the row with increased distance between the seats), the service costs 500 RUB.*


Please pay attention that the service is NOT AVAILABLE for the following categories of passengers:

    • seriously ill people;
    • passengers on stretchers;
    • visually or hearing impaired passengers;
    • disabled passengers or those who need oxygen equipment;
    • passengers under 18 y.o., including children and non-accompanied children;
    • passengers with animals;
    • pregnant women;
    • passengers who cannot speak the language of the air crew.

* For one seat on one flight stage.


Seat change or check-in cancellation after the service has been paid by the passenger via the website are not available. If you need to change your seat, you may only do this at the check-in desk at the airport. If you need to check out, please address the call-centre under the toll-free number 8-800-5555-800.


The services "Seat choice" and "Choice of a comfortable seat" are non-refundable, except for the following cases:

    • rapid replacement of the aircraft, when the Aviation Company cannot provide the seat in the chosen row;
    • forced exchange or refund of the ticket;
    • change of the chosen seat during the flight in order to provide air carriage security.

To get the payment document, you need to send your itinerary receipt after the check-in from the website to your e-mail address. Together with the itinerary receipt you will get the payment document.


Check-in at the airport


Check-in time at the airport begins from 3 till 1.5 hours before the flight. It depends on the airport or on the flight, whether it is local or international. To check in at the airport the passenger must give a check-in agent their pass or other document used for the ticket purchase.


Check-in time ends within 40 minutes before the flight. Estimate your arrival time to the airport.


Check-in at the self check-in desks


Check-in at the self check-in desks is available at the airports of Belgorod, Krasnodar, Sochi, Ufa. You can choose any favorable seat and print your boarding pass. But if you have luggage, you have to check it in at the check-in desk. There is an extra check-in desk at some airports for such passengers, where only luggage is being checked in. Please pay attention that luggage chec-in time ends within 40 minutes before the flight.



Web check-in rules

Web check-out rules


Redirect to flight check-in